Job Description
- Must be a self starter - take account of any project or initiative
- Work with diverse stakeholders
- Some exp with designing Cloud Native Services with GCP/AWS/Azure
- GCP or AI Certifications
- Salesforce / AgentForce exp would be a plus
The Day in Life - Contact Center Project
- Salesforce 5Nine integrations
- How those platforms will integrate with Medicaid IT Systems
- Designing integration platforms
- Medicaid is migrating to a health cloud solution (1CM)
- CR Engine Solution with AI automation (structure data and transactional data processes)
- Must be able to integrate platforms, knows how that is designed and carried out
- Must be able communicate with lower level developers as well as the highest level stakeholders
Job Tags