Job Description

Role: Senior DevOps Engineer (Azure / Dynamics 365) with Financial Domain in IL

Location: Chicago, IL

Job Description

Experience Required

• 8+ years of overall experience , with strong expertise in Microsoft Dynamics 365 Customer Engagement (CE) .
• Minimum 7+ years implementing, configuring, and developing Dynamics 365 CE solutions in a leadership role .

Key Responsibilities

• Gather, analyze, and interpret business and technical requirements to design effective solutions.
• Participate in technical analysis and create:
  • Technical specifications
  • Architecture, strategy, and guideline documents
• Design and develop technical architecture aligned with Microsoft best practices.
• Track development progress and ensure timely delivery of project milestones.
• Communicate technical concepts, designs, and solution options clearly to both technical and non-technical stakeholders.
• Collaborate effectively across teams, maintaining a proactive and solution-oriented mindset.
• Ensure adherence to product best practices and quality standards.
• Support and mentor team members while maintaining accountability for assigned deliverables.

Technical Skills & Expertise

Core Technologies

• Microsoft Dynamics 365 CRM / Customer Engagement
• Azure Cloud and Power Platform
• Strong knowledge of C# and Object-Oriented Programming concepts
• Experience with Visual Studio or other IDEs
• Strong understanding of SQL and relational database management systems

Dynamics 365 Expertise

• Solid understanding of CRM processes within complex enterprise environments
• Hands-on experience with at least two Dynamics 365 modules , such as:
  • Sales
  • Customer Service
  • Field Service
  • Marketing
• Experience with Power Platform native components and end-to-end software delivery
• Manufacturing industry CRM experience is a plus

Methodologies & Practices

• Experience working with Waterfall, Agile, and DevOps methodologies
• Ability to work effectively in collaborative, cross-functional teams

Certifications (Preferred)

• Microsoft certification in one or more:
  • Dynamics 365 CE modules
  • Microsoft Azure

Candidate Profile

• A seasoned Dynamics 365 development leader (8 10 years) who understands business challenges and can propose scalable, technology-driven solutions.
• Strong communicator with the ability to positively influence teams and stakeholders.

If you want, I can also:

• Rename the role to better match Dynamics vs DevOps expectations
• Create a short vendor submission version
• Provide a sample resume aligned to this JD
• Generate interview questions and answers for this role

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