Job Description

Replicant was founded on the belief that machines are ready to have useful, complex conversations that will transform the way they interact with the world, starting with customer service.

As the leader in Contact Center Automation, Replicant helps companies automate their most common customer service calls while empowering agents to focus on more complex and nuanced customer challenges. Replicant's AI platform allows consumers to engage in natural conversations across voice, messaging and other digital channels to resolve their customer support issues, without the wait, 24/7. We are now leading the way in using Large Language Models (LLMs) to transform customer service- again. 

If you're excited by AI, ChatGPT, LLMs and want to make an impact with other great technologists and strong go-to-market leaders, then look no further. We've grown our team by 3x, increased revenue by 4x, and were named a top enterprise AI company by The Information. We currently serve Fortune 500 customers, run millions of AI calls per month in production, and are increasing our footprint globally.

Replicant is gaining traction with customer service organizations across the B2B sector in Retail, Insurance, Travel, Financial Services, Healthcare, and more. We are looking for an experienced BDR who can source enterprise deals involving multiple stakeholders in Customer Service, IT, and Operations. 

As a Business Development Representative, you will research, prospect, and create new pipeline opportunities, playing a key role in shaping the future sales culture at Replicant. This is a full-time, fully remote role.

What You’ll Do

• Build and maintain a strong sales pipeline through outbound calling, linkedin and email campaign and strong objection handling

• Research, prospect and scheduled qualified meetings 

• Prepare detailed meeting prep documents to support Account Executives deliver impactful first impressions 

• Manage and convert inbound leads 

• Consistently share insights and observations with cross-functional teams to continuously improve strategies 

• Meet daily activity KPIs and consistently exceed quarterly quota goals, contributing to overall pipeline growth  

What You’ll Bring

• 2+ years as a BDR/SDR or other relevant sales/customer-facing sales role (B2B SaaS is preferred)

• Exceptional written, verbal and presentation skills

• Results-driven mindset with a strong hunter mentality

• Energetic, self-motivated attitude with a focus on action and execution 

• Tech-savvy, ability to understand complex technology and translate it to customer benefits

• Excited by the fast-paced, ever-evolving nature of a high-growth tech startup

For all full-time employees, we offer:

🏠Remote working environment that respects time zone differences

💸  Highly competitive salaries, equity, and for US Employees, a 401(k) plan

🏥  Top of the line healthcare (medical, vision, and dental)

🏋️  Health and Wellness Perk

🖥️ Equipment Stipend

🌴  Flexible vacation policy

✈️  Amazing team trips & offsites where you can find our CEO baking bread for the team

🌺 Replicants are eligible for a 5-week sabbatical after being at the company for 4.5 years

Our Values

Replicant has three core values. It is critical that everyone who joins the team feels excited and moved by these values as every new team member makes an impact on our culture.

Blade Runners: We take ownership and pride to influence the outcomes of our goals. We are successful, and like a Blade Runner, use the tools at our disposal to reach our objectives. We value open and honest communication and proactively seek feedback along the way. We are a company driven to grow and achieve both individually and as a team.

Bread Makers: We are humble and strive toward an egalitarian culture. No task is too big or too small. We work together to achieve our goals and develop our company mission. We believe that the whole is greater than the sum of its parts in everything that we do.

Självdistans (Self-Distance): Självdistans is Swedish for self-distance. It's the ability to critically reflect on oneself and one's relations from an external perspective. With this in mind, we act with objectivity and always remember that we are not our work. There's no perfect science to growing a team or business, but we trust everyone at Replicant to point out our blind spots and humbly admit their own.

Replicant is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at  hr@replicant.ai and we’ll work to meet your needs.

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