Job Description

We are on the hunt for some epic talent to join our CampusPress family. You’ll be working on various WordPress projects across CampusPress, and Edublogs. We’re looking for a person available to work on the following schedule: 7:00 PM to 3:00 AM UTC.

Responsibilities

The role will involve:

• Providing support by email to our Edublogs and CampusPress customers.
• Assisting with and solving all manner of WordPress questions, with style!
• Contributing to testing and QA with updates to WordPress core, plugins, and themes.
• Coordinating with developers over bugs, features and cool new stuff.
• Being an active part of the Incsub team.

Reach for the skies, we have a heap of many challenges and opportunities for those who aspire to do more!

Qualifications

Requirements:

• Have a really good familiarity with WordPress, might even be able to code (PHP, MySQL, and/or HTML, CSS) a bit, or a lot, even better
• Experience in WordPress Multisite Networks
• Amazingly great communication skills
• Impressive response times, typing speed (it matters)
• Interpersonal skills, including the power to swiftly build rapport with both current and potential customers
• Are a great team player, keen on working in an expanding, motivated, distributed support team
• Enjoy collaborating with others, and don’t back down from a challenge
• Love people and love yourself!

We like all staff to be working 40 hours a week, but if you did want to work more hours, that’s also cool with us.

Skill-set

WordPress, Multisite Networks, Customer Support, Education Industry Knowledge, English language, Communication, PHP, MySQL, HTML, CSS

Job benefits

• Flexibility
• Very attractive working conditions for the right candidate
• 28 days paid leave per annum (up to 35 days)
• Opportunities for paid travel to attend WordCamps and other industry conferences
• Long service leave (3 months off paid) after you’ve been with us for a while
• Up to 2 months salary bonus based on company growth targets
• Technology budgets every three years; the longer you serve, the higher you deserve
• General expenses budget yearly; the longer you work, the more you get

What should I do now?

Download our CP Support Enthusiast Task Sheet, and the tasksheet files, answer those questions and then submit your application. It’s that simple!

*** We are unable to consider applications that fail to demonstrate a high level of written communication.

Hiring process

Our hiring process includes the attached task and an interview with our management team, enclosing a 2nd task.

Good luck!

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