Remote (Spanish and English) Customer Success Specialist (Argentina) Job at SupportYourApp, Remote

VTY3YnNmREJKRE9ock1WMTZ5Yi9NR0ZuTlE9PQ==
  • SupportYourApp
  • Remote

Job Description

Passionate about the world of tech?

What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?

Join our team as a Customer Success Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited? Let’s see what it takes

What you will do:

  • Provide support as a trusted advisor for customers via emails, chats, social media, and video calls
  • Assist and onboard new customers
  • Develop digital marketing strategies 
  • Provide weekly, bi-monthly, or monthly strategic guidance to customers
  • Ensure smooth customer engagement through proactive outreach
  • Offer best practices on product usage and marketing strategies
  • Keep customers updated on product releases and new features
  • Identify and escalate issues to the appropriate teams 

What you need to succeed in this role:

  • Fluent Spanish (at least C1) and English B2
  • At least 1–2 years of experience in customer success-related roles
  • Strong digital marketing knowledge
  • Experience in e-commerce, SaaS, project management, or marketing
  • Comfortable using Zoom, Intercom, Mixpanel, Hubspot, G-Suite, and e-commerce platforms
  • Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

Will be a plus:

  • Sales experience
  • Previous experience as an Account Manager

Benefits and Perks:

  • Flexible schedule
  • Opportunity to work fully remotely
  • Inclusive international environment
  • Compensation in USD
  • Good bonuses for referring friends
  • Paid intensive training and probation
  • Work-life balance
  • Responsive management interested in your growth and long-lasting cooperation
  • Greenhouse conditions for self-development

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

Who are we?

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English , pointing out your outstanding skills!

Visit our website:

DISCLAIMER

We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.

Your personal data will be processed as described in the SupportYouApp  Candidate Privacy Notice .

Jobicy JobID: 134498

Job Tags

Remote job, Full time, For contractors, Home office, Trial period, Flexible hours,

Similar Jobs

FAIRMONT

Wedding and Events Manager Job at FAIRMONT

 ...local community that will provide referrals and leads within the wedding and social community. Where applicable, actively prospect...  ...guestrooms; entertains qualified potential clients. Facilitates pre-planning meetings and tastings with clients and key hotel staff ... 

Brilliant

37851 | Senior Investment Financial Analyst Job at Brilliant

Added - 9 hours ago37851 | Senior Investment Financial AnalystAccounting/FinanceHouston,Texas |Direct HireJob DescriptionSenior...  ...platforms in the country.Key Responsibilities~Financial Planning & Analysis~Build and maintain annual budgets, multi-year... 

Capital One

Lead Software Engineer - Full Stack Job at Capital One

 ...Overview WeWork Reforma Latino (97001), Mexico, Ciudad de Mexico, Ciudad de Mexico Lead Software Engineer - Full Stack Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive... 

GreatAuPair LLC

Nanny Job at GreatAuPair LLC

We need a live in that likes the idea of nyc living! Someone that wants to find a long term match (more than 6 months). Our boys are...  ...some/many you will join. We have a great relationship with former Nannie's and hope for someone that becomes part of the family. We are a... 

R&D Partners

Sr Manufacturing Engineer Job at R&D Partners

 ...Engineering or Science required. 8+ years of relevant experience working in a regulated industry in roles related to Engineering or Operations. Experience in the Medical Device, Pharmaceutical, Biotechnology industries strongly preferred Experience working with...