Job Description

JOB DESCRIPTION  

The Staff Pad has partnered with Blue Ridge Medical Center located in Blue Ridge, GA and we are searching for a Medical Receptionist. This role is responsible for all front office functions including patient relations, appointment scheduling, telephone duties, patient registration, insurance verification, handling medical records, filing, cashiering, and computer work.  

• Greet patients and visitors with excellent customer service at the reception desk.  
• Schedule, reschedule, and cancel patient appointments; track missed appointments.  
• Manage multiple phone lines, document messages, and forward calls as needed.  
• File, retrieve, copy, and fax medical records for providers.  
• Check in patients and accurately document registration details.  
• Verify insurance and patient demographics, entering data into the system.  
• Collect co-pays and other payments; balance cash transactions daily.  
• Follow through on assignments and communicate with the supervisor if unable to complete tasks.  
• Ensure physicians have necessary information for efficient patient care.  
• Perform related duties as required.  
• Safeguard patient privacy in accordance with QHC policy.  
• Timely manage assigned tasks in the Athena Inbox to minimize items.  

Shift: 8:00am-5:00pm

This position requires the following minimum requirements:  

• Knowledge of basic office equipment including copier, fax machine, and computer  
• Knowledge of medical office procedures.  
• Knowledge of medical terminology.  
• Skill in dealing with interpersonal issues and customer relations.  
• Ability to sort and file materials correctly by alphabetic or numeric systems.  
• Ability to establish and maintain effective working relationships.  
• Ability to handle multiple priorities at once with minimal supervision.  
• Ability to comprehend and follow written and verbal instructions.  
• Ability to organize and communicate clearly.  
• Ability to maintain confidentiality of patient and employee information.  

QUALIFICATIONS:  

Education:  

• Must Possess a High School Diploma or Equivalent GED.  
• Bilingual (Spanish) is preferred.  

Experience:  

• Desirable characteristics include at least one (1) year of experience in a medical office or related environment.  
• Must be able to follow directions and to perform work according to department standards when no directions are given.  
• Must be emotionally mature and able to function effectively under stress.  
  

Job Tags

Similar Jobs