This is a full-time, permanent and office-based role in Cebu City.
ABOUT US
BSA Solutions provides talent outsourcing services to small and medium-sized businesses. We offer global businesses access to highly skilled professionals from the Philippines and Malaysia, enabling businesses to build their offshore dream teams. Our vision is to be the place where the bright minds meet to build a community of successful companies. We help talents chart their professional careers and allow our clients to focus on strategic and high-level tasks while we care for their talent management needs. We pride ourselves on delivering exceptional results through our personalized services and our in-depth knowledge of the markets we serve.
About the Role
We are seeking a skilled IT Assistant to join our team!
Responsibilities
Handles ticket support for all IT requests.
Technical support for computer hardware, software, and specialized mainframe technology or operates a multi- platform.
Administer user accounts, sets up and configures desktop computers, and accounts assigning security level.
Installs software and tests programs within guidelines.
Troubleshoots, diagnoses problems, implements corrective action and escalates to other technical resources when needed.
Maintains, updates systems, databases and other web tools as assigned by the IT Manager.
Willing to render overtime in case if needed
Bachelor's Degree in IT, Computer Science or related course and experience
Knowledgeable in Microsoft 365 applications
Knowledgeable in Computer and Technology support
Good communication skills
Experience IT/Network Administrator or similar
Resourcefulness and problem-solving aptitude
Strong work ethic – must be self-motivated and able to take the initiative to get the job done
Good communication and interpersonal skills
Great attention to detail
Excellent organizational and coordination abilities
WHY YOU SHOULD JOIN US
BSA Solutions, Inc. emphasizes in:
Join us and connect and collaborate with bright minds. Be part of a culture of equity, diversity, and inclusion, where you can showcase your unique talents and expertise to create successful outcomes for you, the client, and the company. All qualified applicants will receive consideration for employment without regard to gender, gender identity/orientation, race, colour, religion, origin, or other characteristics.
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