Job Description

• DEPT OF HEALTH/MENTAL HYGIENE

Posted On: 10/03/2025

• Full-Time

Location

NYC-ALL BOROS

• Exam May Be Required

Department

Healthy Homes Progam

Salary Range:

$42,288.00 – $48,631.00

Job Description

ONLY PERMANENT EMPLOYEES IN THE TITLE AND THOSE THAT ARE REACHABLE ON THE CLERICAL ASSOCIATE CIVIL SERVICE LIST ARE ELIGIBLE TO APPLY.


Division/Program Summary:
The mission of the Bureau of Environmental Disease Prevention is to prevent environmental disease in homes, communities, and the workplace, and to protect health by promoting healthy environments and health equity.


Position Summary:
The OEI Clerical Assistant will answer OEI’s main complaint line, relaying messages to appropriate office/field staff for follow-up. Under supervision, with latitude for independent judgement, will perform complex clerical tasks, and will report and assist the program’s senior administrative lead as necessary.


Job Duties and Responsibilities:

• Data entry.
• Review and verify previously entered data for accuracy, validity, and that it complies with set protocols.
• Answer OEI’s main line and relay messages to the relevant personnel.
• Serve as a liaison between clients and office/field personnel on the matter of incoming complaints.
• Maintain accurate digital archiving of all forms and reports.
• Assist with mail delivery/pick-up from building’s central mailroom.
• Distribute general office supplies to staff upon request.
• Maintain vacation schedule for all program staff.
• Other general clerical duties as assigned.

Why you should work for us:

• Benefits: City employees are entitled to unmatched benefits such as:

o a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
o additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
o a public sector defined benefit pension plan with steady monthly payments in retirement.
o a tax-deferred savings program and
o a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.

• Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.

- Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.


Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise.


Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers!


Commitment to Equity:


The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.


The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at sahn1@health.nyc.gov or 347-396-6549.


CLERICAL ASSOCIATE - 10251

Minimum Qualifications

Qualification Requirements
A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience.
Skills Requirement
Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.

Preferred Skills

• A strong customer service background, excellent oral and written communication skills, courteous telephone manner, basic computer literacy with the desire to learn additional computer skills.

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Shortlist

Job ID

748592

Title code

10251

Civil service title

CLERICAL ASSOCIATE

Title classification

Competitive-1

Business title

OEI Clerical Assistant

Posted until

01/29/2026

• Experience Level:

  Experienced (Non-Manager)

Job level

03

Number of positions

1

Work location

125 Worth Street, Nyc

• Category:

  Health

OEI Clerical Assistant

Job Tags

Permanent employment, Full time, Work at office, Work from home, 2 days per week,

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